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Email OTP Verification

Learn how senders configure email OTP verification and how signers open the invitation, request and enter an email verification code, and continue signing after verification.

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During document signing, senders may need to verify a recipient’s identity using an email verification code. Nota Sign supports email OTP verification to help senders confirm the recipient’s identity and keep document signing secure.


1. Configure Email OTP Verification as a Sender

1. Enable Identity Verification

After creating an envelope and uploading the documents to be signed, go to the recipient section. Click “Customize” in the upper-right corner of the recipient card, then select “Enable Identity Verification”.

Enable identity verification

2. Select Email Verification

In the “Identity Verification” drop-down list, select “Email”.

Select email verification

3. Enter Recipient Information and Continue Configuration

Enter the recipient’s name and email address. Confirm that “Email” is selected as the identity verification method, then click “Next” in the upper-right corner to complete the envelope configuration and send it.

Enter recipient information

2. Complete Email OTP Verification as a Signer

1. Open the Signing Invitation Email

Check your inbox for the signing invitation email from Nota Sign. Click “View Document” in the email to open the envelope to be signed.

Open the signing invitation email

2. Request and Enter the Verification Code

On the email verification page, click “Send Verification Code”. The system will send a one-time verification code to your email address. Check the verification email, enter the code on the page, then click “Confirm” to complete verification.

Request and enter the email verification code

3. Continue Signing the Documents

After verification, you can open the documents and follow the on-screen instructions to complete signing.

Need Help?

If you encounter any issues, contact the Nota Sign Support team: support@notasign.com

Need help?

Contact Nota Sign Support